HVIA members Penske Australia and Daimler Trucks have unveiled expansions of their dealer networks
Tristar Truck and Bus will open Daimler Trucks Shepparton and Daimler Trucks Canberra later this year, selling Mercedes-Benz Trucks, Freightliner and Fuso trucks and buses.
The family-owned organisation, headed up by David Warren (pictured), currently operates Daimler Trucks Albury and Daimler Trucks Wagga Wagga.
Daimler Trucks Albury’s commitment to its customers was recognised earlier this year when Warren was presented with the prestigious 2022 Daimler Truck Dealer of the Year award.
Daimler Truck Australia Pacific President and CEO, Daniel Whitehead, says he is excited that Tristar Truck and Bus will soon cover two additional regions.
“Our Albury and Wagga Wagga customers give us so much positive feedback about how David and his team go out of their way to keep them moving,” he says.
“We are delighted that David and his team will be able to bring this kind of customer support to our Daimler Truck customers in these critical areas of Shepparton and the ACT.”
Warren says the team at Tristar Truck and Bus is looking forward to opening the two new locations.
“We are really excited about serving Daimler Truck customers of the greater Shepparton region and the Australian Capital Territory,” he says.
“They are both really important freight regions and we are determined to introduce the excellent customer service that we strive to deliver every day at our Albury and Wagga Wagga locations.”
A family-owned heavy-duty truck and automotive repair and maintenance business established and grown by Steve Edmunds, TFM has serviced the region for 16 years.
The third Penske Australia retail location in south-east Queensland, the Yatala facility will extend support coverage for Western Star Trucks, MAN Truck & Bus, Dennis Eagle, Detroit, and Allison Transmission customers.
“In addition to our Wacol and Lytton facilities in Brisbane, our increasing on-highway customer base in south-east Queensland gave us an opportunity to expand our service network through TFM, which has a fantastic reputation in the area and brings skill and expertise to our network,” says John Delany, general manager – eastern operations, Penske Australia.
“We’re now able to cover the two largest regions in Queensland being Brisbane, including the port, and the Gold Coast.”
With a 2,000-square-metre workshop across the 6,67-square-metre site, the Yatala facility includes 21 workshop bays, brake and suspension testing capability, an authorised heavy-vehicle inspection station, and air-conditioning re-gas services. Penske will also introduce retail parts sales at this location.
“As the 20-strong TFM workforce transitions into a Penske Australia location, led by branch manager Carl Landridge and assisted by Mark Parcell and Damon Hogg, the team will continue to provide the same service excellence that existing customers have come to expect,” Delany says.
“This will be further backed by Penske Australia’s ‘customer first’ philosophy, our streamlined systems and processes, and our extensive national parts capability that is underpinned by our world-class Penske Distribution Centre, located in Wacol.
“Over the coming months, the TFM branch will be upgraded and rebranded to Penske Australia Yatala.”
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