Geotab, a global leader in connected operations, video telematics and AI-powered insights, today announced Geotab Investigations, a unified solution for safety, compliance and operations teams to accelerate the resolution of road incidents.
David Brown, Associate Vice President, Sales, APAC at Geotab, says Geotab Investigations brings critical incident data together in one place, “giving fleet managers a clearer picture of what happened and the insights they need to resolve incidents faster, support their drivers and make informed decisions.”
He notes that fleet organisations regularly need to investigate incidents such as collisions, customer or citizen complaints, property damage or safety violations, which often involve multiple stakeholders, including operations teams, safety managers, insurance providers and legal teams. The process is often manual and fragmented, which creates several challenges including operational inefficiency and legal, compliance and reputation risk.
“Across Asia Pacific, fleets are managing increasingly complex safety, compliance and operational requirements, making it critical to have accurate information available when an incident occurs,” he says.
By leveraging existing telematics data to create a unified operational view, Geotab Investigations enables teams to achieve faster incident resolution while significantly reducing manual effort.
This centralised workflow ensures stronger accountability and consistent, defensible decision-making through high-quality, time-aligned records of vehicle and driver behaviour. Drivers also benefit when incidents are investigated using accurate data, helping fleets determine what actually happened and reducing the risk of incorrect blame.
Key features of Geotab Investigations include:
>> Data-driven incident search: Instantly locate all telematics-based vehicle activity associated with an incident using location and time-based search.
>> Event timeline reconstruction: Understand the full sequence of movement by combining trips, driver behaviour, speed events and location data to reconstruct a precise timeline of what occurred before, during and after an incident.
>> Supporting evidence integration: Bring context into one place by attaching and organising external materials such as notes, emails, reports, documents, photos and video alongside telematics data to provide the full story behind every event.
>> Structured case workflow: Create and maintain structured cases with clear stages from open to closed, ensuring incidents are tracked, governed and auditable.
>> Review and decision support: Provide stakeholders with complete, time-aligned records that support operational decisions, insurance claims, compliance needs and internal review.
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